Services / Managed Threat Detection
Fewer alerts, routed further.
Everyone selling monitoring shows you a dashboard with a big number on it. The number that matters is smaller and harder: how many alerts reached a human who could actually do something, and how fast.
The difference
Volume is a vendor metric, not a security one.
A service that forwards ten thousand alerts a month is not protecting you; it's transferring the triage problem to your team and calling it coverage. Alert fatigue is not a user error — it's the predictable result of being sold volume.
We tune aggressively and report on suppression as proudly as on detection. Our own metric is escalations that turned out to be worth escalating, and we publish it monthly whether it flatters us or not.
How it works
Built around what you'd act on.
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01
Agree what matters
Which systems, which accounts, which behaviours are worth waking someone for. Written down first, so escalation isn't improvised at 3am.
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02
Wire in what you already own
Endpoints, identity, cloud and network, using your existing tooling wherever it's capable, rather than a forced rip-and-replace.
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03
Triage before you see it
An analyst validates, enriches and either closes it or escalates it with context and a recommended action attached.
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04
Tune every month
Recurring noise gets fixed at the source. Detections get added from real incidents — ours and the wider threat landscape's.
What you get
Escalations, not a firehose.
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Validated escalations
Each one with context, severity and a recommended action, delivered where your team actually works.
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Named analysts
The same people, who learn your environment, rather than whoever is on the queue today.
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Monthly tuning report
What we suppressed and why, and what new detections went in.
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An honest metric
Escalations raised, escalations that mattered, and time to first human. Reported even when it's unflattering.
Drowning in alerts?
Show us a month of them. We'll tell you what fraction should ever have reached you.